Formal Change-Control Process Helps Keep Complex Projects on Track
With almost any complex information technology project, there are bound to be scope changes along the way. Often, the difference between a successful project and one that gets bogged down by “project...
View ArticleSoftware License Agreements Protect the Value of Your Hard Work
As a software developer, you know how important a good software license agreement can be. Without one, there’s nothing to stop the purchaser of your software from redistributing the products of your...
View ArticleStaying Ahead of Marketing Project Scope Creep
When marketing consultants are hired for a project, it’s common for both the consultant and client to come up with new ideas along the way. But beware of “scope creep”: those little changes to the...
View ArticleASP Contracts Help Developers Keep Control and Cut Risks
Whether your company is a large-volume application service provider or a smaller IT company offering a single, specialized application or licensed software for one or more clients, an ASP contract can...
View ArticleKey Word in Managing Customer Expectations: “Communication”
As a management consultant, you know that customer satisfaction and your business reputation are closely linked. If your consulting engagement misses the mark – or even if your client just perceives it...
View ArticleManaging Marketing Clients’ Expectations: It’s About Trust
Working as a marketing consultant is as much about finessing the client relationship as it is about developing effective marketing campaigns. Your business’s survival depends on customer satisfaction,...
View ArticleClient Contract Requirements: Is There Such a Thing as Too Much Insurance?
You’ve got pen in hand, ready to sign a new client contract, and then you glance at the fine print. It says that to get the work, your IT business needs to carry five different kinds of insurance. That...
View ArticleContracts You Need When Hiring a New Contractor
If you’re planning on using a subcontractor to perform IT work for one of your clients, you’ve got a lot at stake. Even if you carefully screen your subcontractor for experience and client references,...
View ArticleDo’s and Don’t’s for Making Professional Liability Claims
You’re working on an IT project for a client, and something goes terribly wrong. Your client isn’t happy, and you know there’s a good chance that you’ll take the blame for a big financial loss. Whether...
View ArticleContracts to Start Your New Client Relationship off Right
Congratulations! You’ve won the business with a new IT client and are ready to get to work. To start this new business relationship with clear expectations, it’s time to define your scope of work, set...
View ArticleClient Contract Requirements: Is There Such a Thing as Too Much Insurance?
You’ve got pen in hand, ready to sign a new client contract, and then you glance at the fine print. It says that to get the work, your IT business needs to carry five different kinds of insurance. That...
View ArticleDo’s and Don’t’s for Making Professional Liability Claims
You’re working on an IT project for a client, and something goes terribly wrong. Your client isn’t happy, and you know there’s a good chance that you’ll take the blame for a big financial loss. Whether...
View ArticleContracts to Start Your New Client Relationship off Right
Congratulations! You’ve won the business with a new IT client and are ready to get to work. To start this new business relationship with clear expectations, it’s time to define your scope of work, set...
View ArticleFormal Change-Control Process Helps Keep Complex Projects on Track
With almost any complex information technology project, there are bound to be scope changes along the way. Often, the difference between a successful project and one that gets bogged down by “project...
View ArticleSoftware License Agreements Protect the Value of Your Hard Work
As a software developer, you know how important a good software license agreement can be. Without one, there’s nothing to stop the purchaser of your software from redistributing the products of your...
View ArticleStaying Ahead of Marketing Project Scope Creep
When marketing consultants are hired for a project, it’s common for both the consultant and client to come up with new ideas along the way. But beware of “scope creep”: those little changes to the...
View ArticleASP Contracts Help Developers Keep Control and Cut Risks
Whether your company is a large-volume application service provider or a smaller IT company offering a single, specialized application or licensed software for one or more clients, an ASP contract can...
View ArticleKey Word in Managing Customer Expectations: “Communication”
As a management consultant, you know that customer satisfaction and your business reputation are closely linked. If your consulting engagement misses the mark – or even if your client just perceives it...
View ArticleManaging Marketing Clients’ Expectations: It’s About Trust
Working as a marketing consultant is as much about finessing the client relationship as it is about developing effective marketing campaigns. Your business’s survival depends on customer satisfaction,...
View ArticleContracts You Need When Hiring a New Contractor
If you’re planning on using a subcontractor to perform IT work for one of your clients, you’ve got a lot at stake. Even if you carefully screen your subcontractor for experience and client references,...
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